🤩IMPLEMENTATION MANAGER

Ready to lead game-changing projects in tech-enabled care?
Join us as an Implementation Project Lead and take charge of onboarding new business onto our Evo Carenet platform. You’ll be the driving force behind seamless transitions, customer success, and operational excellence — all while making a real impact in people’s lives.

🕰️Hours: 35 hours per week

📅Shift pattern: Monday to Friday 09:00-17:00

💸Salary: £43,450 per annum  rising to £48,450 after successful completion of probation

📍Location: Remote

This role is a UK based role and any hybrid/remote work must also be within the UK.

📆Start Date : November 2025

🌟For this role, you need 5mpbs upload and 15mpbs download internet speed🌟

😎Appello Perks

• 175 hours holiday plus bank holidays.
• Private Medical Insurance - Individual cover
• We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• 24/7 employee assistance programme with an easily accessible app!
• Family and friends’ discounts on our services & products
• Pension Scheme, up to 4% Company matched
• Smart tec & Cycle2Work schemes

⭐THE ROLE

We’re looking for a dynamic Implementation Project Lead to drive the onboarding of new business onto the Evo Carenet platform. You’ll lead end-to-end project delivery, ensuring smooth transitions, accurate data migration, and operational readiness — all while keeping customer experience and safety front and centre.

✔️WHAT YOU WILL DO

• Own the onboarding process – from planning to go-live.
• Lead customer engagement – build strong relationships and guide them through implementation.
• Ensure operational readiness – test new products and processes before launch.
• Collaborate cross-functionally – work with Sales, Tech, Ops, and external partners.
• Report and escalate – track progress, flag risks, and keep leadership informed.
• Champion best practice – leverage telecare knowledge to drive quality and innovation

👉WHAT YOU WILL BRING

• Class-leading project management experience with a track record of delivering complex implementations on time and to a high standard.
• Hands-on experience with data management and migration, ensuring accuracy, integrity, and timely delivery.

• Strong stakeholder management, including senior leadership and external partners.
• Excellent communication, organisation, and problem-solving skills.
• A customer-first mindset and a drive for continuous improvement.
  
• Understanding or experience in telecare services – a strong advantage for ensuring best practice and smooth technology adoption.

READY TO APPLY ✅

If you are interested in this role please upload your CV and answer a few questions about yourself

OTHER INFORMATION

This is an exciting time at  the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.