Hello and welcome to Appello 👋

👋Hello, we're the Appello Group

Welcome to the Appello Group, where every hello counts. If you’re looking for a career that’s both meaningful and rewarding, you're in the right place! Read on to find out who we are and what it’s like to work here (spoiler alert: lovely people, lots of growth opportunities, and perks galore) — or skip ahead to see our current vacancies.

🧡What we do🧡

Our mission hasn’t changed since June 1988, when we answered our very first emergency call. We’re here to help elderly and vulnerable people lead safer, happier, more independent lives. We have since grown from a team of 5 to over 500, becoming the UK’s biggest telecare monitoring and digital equipment provider.

Today, Appello Group unites Appello and Careline365, operating from multiple UK locations, with a team of remote workers all over the country.

The most important thing we provide is human connection. Every call, every ‘hello’, every conversation with our customers and colleagues — they all matter, because they make a difference by bringing people closer together, giving them hope and a reason to smile.

People have always been at the heart of who we are and what we do: from those who develop and deliver our services to around 400,000 people in our care.

🙌Why the Appello Group?

Imagine never having to wonder if what you do for a living is meaningful and good for the world. Mind: blown. Purpose: found. Next thing you know, you like Mondays!
Our people strategy is pretty simple: we hire the good ones and help them become even better. You'll have all the training and support you need, plus numerous career progression paths.
We've grown fast, but we never lost that family company feel. Colleagues, friends, why choose? We plan to make you feel right at home faster than you can say ‘aww, you guys'.
It would be pretty awful if a company on a mission to make people’s lives better didn’t let its own employees have a life. We take work/life balance seriously, with sensible hours and all kinds of flexible arrangements.
We’ve never been ones to stand still, and have some seriously lofty goals for the future. A growing business that’s at the forefront of its sector is an exciting place to be (not our words, but our team’s).

👋The power of 'Hello'

‘Hello.’

Such a simple word, but it makes all the difference. At Appello Group, your next ‘hello’ might save a life — or simply save someone’s day. Here, your ‘hello’ means the world. It means hope. It means help is coming. It means we’re here for them.

That’s the power of hello.

Perks, anyone? 👀

You get a perk, and you get a perk, everybody gets perks!

🏦 Aviva pension scheme

👁️ Free eye tests

⛱️ 23 days' annual leave plus bank holidays, with more days off the longer you stay with us

🛍️ An amazing range of offers and discounts through our One platform

💷 Employee referral bonus of up to £500

🎓 Further education/qualification contributions

🧡 Health assured EAP service for workplace wellbeing

💌Fanmail from Glassdoor

'Wouldn't want to work anywhere else.'
'No two days are the same.'
'Great culture and great purpose.'
'First job I have had that I really love!'
'Best decision I’ve ever made!'
'A great business supporting a fantastic cause.'

Current vacancies

All jobs

✨Hear from us - Why we love working for the Appello Group

Appello are a person-centric organisation, and I am really enjoying my role here. I feel valued, respected, and appreciated. Appello constantly strive to help its employees develop with thorough initial training as well as ongoing development training.

Rebecca Warren

Emergency Helpline Operator
A wonderful working environment in an office full of motivated people who support each other through exciting changes and challenges. Lots of opportunity for growth and every day is filled with new learning opportunities as we search for innovative ways to ensure we’re providing the best service to our customers

Ally Scase

Dispatch Team Leader
As an ex-carer this path was a hard choice because I was worried it would be too hard to leave behind the face to face interactions, but I have to say was my best decision! I love the fact that I am still in the care/emergency sector, helping our elderly/vulnerable. I work from home and for me this is so fitting for my home life with young children. I really enjoy the balance this job gives me.

Stacey Sharples

Customer Services Operator
Since I joined Appello it has been a fast-paced and productive environment. Support is always around and I have been given the opportunities to develop and succeed. I am now working as a Coach and no day is ever the same.

Elliott Watson

Coach