✅COMPLIANCE MANAGER

Ready to take ownership of compliance at scale?
This is a hands-on role at the heart of the organisation, turning standards, audits and evidence into everyday ways of working.
If you thrive on structure, clarity and impact, this is your opportunity to lead.

🕰️Hours: 35 hours per week

📅Shift pattern: Monday - Friday 09:00-17:00

💸Salary: up to £55,000 per annum dependant on experience

📍Location: Remote with travel to our offices in New Milton and Norwich

📆Start Date : May/June 2026

⚠️Please note that this role is subject to pre‑employment screening, including RTW and two years of referencing. All screening must be completed prior to your start date, which may result in the start date being adjusted if required.

🌍This role is a UK based role and any hybrid/remote work must also be within the UK.

🌟For this role, you need 5mpbs upload and 15mpbs download internet speed🌟

😎Appello Perks :

• 175 hours holiday pa plus bank holidays

• Private Medical Insurance - Individual Cover

• We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more

• 24/7 employee assistance programme with an easily accessible app!

• Family and friends’ discounts on our services & products

• Pension Scheme, up to 4% Company matched

• Free on-site parking

👇ABOUT YOU

We’re looking for a highly organised, analytical Compliance Manager who can turn complex requirements into practical, auditable ways of working. You’ll have experience in a compliance, audit or process‑driven role, with a proven ability to document how work is really done and embed proportionate, usable processes with stakeholders at all levels. Strong communication, delivery focus and attention to detail are essential, along with a willingness to travel regularly to Norwich and New Milton.

ESSENTIAL

• Experience in a structured, analytical or process‑driven role (e.g. compliance, audit, risk, consulting, operations or similar).

• Proven ability to interpret complex requirements and translate them into clear, structured and auditable workflows.

• Demonstrable experience capturing and documenting operational processes, including SOPs, process maps or work instructions.

• Confidence facilitating workshops and working sessions to extract knowledge and turn it into clear, controlled documentation.

• Highly organised with strong attention to detail and excellent written and verbal communication skills.

• Self‑directed, delivery‑focused and comfortable managing competing priorities with minimal supervision.

• Strong analytical and problem‑solving skills, with the ability to create order from complexity.

• Willingness and ability to travel regularly to Norwich and New Milton (typically every 2–4 weeks).

DESIRABLE

• Experience working in a regulated or service‑led environment (e.g. technology, telecare, health, housing or infrastructure).

• Exposure to or training in formal frameworks such as ISO standards, ESG reporting, health & safety, information governance or audit.

• Experience supporting internal or external audits and maintaining structured evidence libraries.

• Confidence using modern digital tools, including Microsoft 365 and AI‑enabled solutions, to improve efficiency and quality.
  

✅THE ROLE

The Compliance Manager will lead the operational delivery of compliance across the Group, acting as the central point for audit‑ready evidence, documentation and processes. The role spans ISO 9001, 14001 and 27001, TSA and CHAS accreditations, data protection, ESG reporting, health & safety and wider compliance frameworks.

A key focus will be embedding clear, proportionate and auditable ways of working by identifying gaps in existing processes and working with teams to document and standardise how compliance is delivered in practice.

An immediate priority is to take ownership of internal ISO preparation and audit activity as the Group transitions away from external consultant support, while also supporting governance through risk and policy coordination, senior briefing materials and escalation of high‑risk issues.

🗝️KEY RESPONSIBILITIES

• Own and coordinate compliance activity across ISO 9001, 14001 and 27001, TSA, CHAS and Health & Safety, ensuring audits, evidence and corrective actions are managed and on track.

• Support data protection, information governance and ESG reporting by coordinating workflows, maintaining documentation and preparing draft materials.

• Maintain compliance policies, registers, calendars and governance frameworks, ensuring cyclical reviews and renewals are completed.

• Work with teams to identify gaps in processes and controls, capturing clear, auditable documentation (process maps, SOPs and work instructions).

• Coordinate risk and incident registers, track actions and escalate issues where required.

• Act as a central compliance partner across the business, preparing updates and briefing materials for senior leadership and governance forums.

⁉️READY TO APPLY

If you are interested in this role please upload your CV and answer a few questions about yourself.

OTHER INFORMATION

This is an exciting time at  the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.

We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.