Commercial Coordinator
Here, one simple word can mean the world. Every 'hello' can save the day or even a life. Join the UK's most trusted and innovative careline service supporting vulnerable people.
🤩COMMERCIAL COORDINATOR
🕰️Hours: 35 hours per week
📅Shift pattern: Monday - Friday 09:00-17:00
💸Salary: £28-30,000 per annum dependant on experience
📍Location: Hybrid - New Milton
This role is a UK based role and any remote work must also be within the UK.
📆Start Date : June /July 2025
🌟For this role, you need 5mpbs upload and 15mpbs download internet speed🌟
😎Appello Perks
- 23 days holiday rising to 25 with length of service
- We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% Company matched
- Free on-site parking
👇ABOUT YOU
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs.
🎓QUALIFICATIONS
- A good general standard of secondary education.
- GCSE Grades A-C or equivalent or NVQ Level 2/3.
- A business related qualification is desirable.
📊EXPERIENCE
- Proven track record in coordinating business services/requirements
- Communication at B2B level and an understanding of good business practice is essential.
- Highly effective & professional written and verbal communication, relevant work history to evidence this.
🧠KNOWLEDGE
- Computer literacy is essential.
- Advanced Excel skills are fundamental in this role alongside good level of skill in Word, Outlook and Microsoft 365 suite.
- The ability to interpret, handle and analyse large data sets is essential.
- Core administration skills including letter writing and organisational skills are required. In addition, some advanced Word skills are required.
💓PERSONAL QUALITIES
- Ability to work under pressure
- Highly motivated self-starter with excellent commercial acumen.
- Highly organised
- Reliable
- To use initiative in problem solving
- Excellent interpersonal skills
- Ability to communicate effectively with people at all levels
- Flexible approach to multi-tasking
- Strong customer focus
- Polite telephone manner with customer service skills
- Attention to detail is essential
🎧THE ROLE
As a Commercial Coordinator at Appello you will be responsible for ensuring all Appello customers have contracts set up for legal and billing purposes.
Key responsibilities will include:
- Creating contracts and maintaining the contract database
- Monitoring contract performance, renewals, and compliance
- Ensuring all issued sims are being invoiced for working with the Sim Card Asset Manager
- Highlighting risks and commercial opportunities in existing agreements
- Communicating with the customer to arrange billing outside of warranty and organise purchase orders
READY TO APPLY ✅
If you are interested in this role please upload your CV and answer a few questions about yourself
OTHER INFORMATION
This is an exciting time at the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers Team on 01425 626337.
- Department
- Business Customer Support
- Role
- Commercial Coordinator
- Locations
- New Milton
- Remote status
- Hybrid
- Employment type
- Full-time
- brand
- Appello

Commercial Coordinator
Here, one simple word can mean the world. Every 'hello' can save the day or even a life. Join the UK's most trusted and innovative careline service supporting vulnerable people.
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