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Appello Group career site

👋Hello, welcome to the Appello Group...

Where every 'Hello' counts! If you’re looking for a career that’s both meaningful and rewarding, you're in the right place! Read on to find out who we are and what it’s like to work here (spoiler alert: lovely people, lots of growth opportunities, and perks galore) — or skip ahead to see our current vacancies.

Current Vacancies
Connect with us !

🙌Why the Appello Group?

  • Work Worth Doing

    Imagine never having to wonder if what you do for a living is meaningful and good for the world. Mind: blown. Purpose: found. Next thing you know, you like Mondays!

  • Space To Grow

    Our people strategy is pretty simple: we hire the good ones and help them become even better. You'll have all the training and support you need, plus numerous career progression paths.

  • Work-Life Balance

    It would be pretty awful if a company on a mission to make people’s lives better didn’t let its own employees have a life. We take work/life balance seriously, with sensible hours and all kinds of flexible arrangements.

  • Big Plans

    We’ve never been ones to stand still, and have some seriously lofty goals for the future. A growing business that’s at the forefront of its sector is an exciting place to be (not our words, but our team’s).

🧡What we do❤️


🏠Our mission hasn’t changed since June 1988, when we answered our very first emergency call. We’re here to help elderly and vulnerable people lead safer, happier, more independent lives. We have since grown from a team of 5 to over 500, becoming the UK’s biggest telecare monitoring and digital equipment provider.

🎧Today, Appello Group unites Appello and Careline365, operating from multiple UK locations, with a team of remote workers all over the country.


 

👋The Power Of 'Hello'

  • The Connection

    The most important thing we provide is human connection.

  • The Hello

    Every call, every ‘hello’, every conversation with our customers and colleagues — they all matter, because they make a difference by bringing people closer together, giving them hope and a reason to smile.

  • The Heart

    People have always been at the heart of who we are and what we do: from those who develop and deliver our services to around 400,000 people in our care.


Appello

B2B: Business to Business

🎧Over 35 years experience in delivering telecare services

📍UK’s largest telecare monitoring operation with over 350,000 connections.

🛜Developed the first hardwired end-to-end digital telecare solution.

🏨Smart Living Solutions has gone onto become the widest deployed system in the UK

🧑‍🤝‍🧑Our Customers: Housing Providers, Local Authorities, Care Providers

Careline365

B2C: Business to consumer.

📞We handle over 750,000 calls per year

⏱️On average our Care Team answer alarm calls in under 15 seconds

✅We’re rated Excellent by over 2,000 customer reviews

📦We offer free next day delivery to all mainland UK customers

🧑‍🤝‍🧑Our Customers: Private Customers, Local Authorities, Charities

Perks, anyone? 👀

  • Contributions are matched after probation period | Grades D & E = 4% | Grade F = 5%

  • This rises to 25 days after 2 years service with us. Grades E and above gain 25 days from day one

  • Major retailers offers and discounts including supermarkets and high street fashion through our ONE platform

  • Salary sacrifice for computers and other tech

  • Save up to 42% on a bike and accessories

  • Up to £500 for every successful recommendation

✨Hear from us - Why we love working for the Appello Group

  • Customer Services Operator

    "Being Part of Appello was an amazing decision! I am still part of the care and emergency sector which I love but I have the flexibility to work from home to fulfil my family life."

    - Stacey

  • Emergency Helpline Operator

    Appello constantly strive to help its employees reach their goals with thorough training for the day to day as well as additional progression, I certainly feel valued and supported 

    -Rebecca

  • Coach

    I have been given so many opportunities to develop and succeed and support is always unconditional, I am now a coach and no day is ever the same!

    -Elliott

Current vacancies

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